Mahera Furniturewala
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A Social Media Chatbot's Case Study: Part 2

A Social Media Chatbot's Case Study: Part 2

Outlining the journey of a menu-driven chatbot and using the metrics derived from the communication to improve a home-appliance company's CRM system.

Mahera Furniturewala
Mahera Furniturewala

2 min read

A Social Media Chatbot's Case Study: Part 1

A Social Media Chatbot's Case Study: Part 1

Mahera Furniturewala
Mahera Furniturewala

5 min read