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A Social Media Chatbot's Case Study: Part 2

Feb 16, 20232 min read

Outlining the journey of a menu-driven chatbot and using the metrics derived from the communication to improve a home-appliance company's CRM system. · A...

A Social Media Chatbot's Case Study: Part 2

A Social Media Chatbot's Case Study: Part 1

Feb 14, 20235 min read

Outlining the journey of a menu-driven chatbot and using the metrics derived from the communication to improve a home-appliance company's CRM system. ·...

A Social Media Chatbot's Case Study: Part 1